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  • Scheduling Coordinator - Compass Interpreters

    Career
    Apply Now

    Overview

    Title: Scheduling Coordinator

    Department: Compass Interpreters

    About Compass

    Compass Interpreters, a division of The Center, is a multilingual interpretation, translation, and cultural outreach organization. The department provides educational and professional services to foster cultural understanding and appreciation, promote multicultural diversity, and empower communities to embrace new populations. Compass Interpreters provides professional linguistic services to clients in languages that are relevant to refugees and immigrants who are living in our communities.

    Job Description

    The Scheduling Coordinator oversees the organization, collection, data entry, and management of electronic correspondence from interpreting assignments as submitted by Compass Interpreters and assists with scheduling of customer interpreting requests.

     

    Specific responsibilities include:

    • Overseeing data finishing entry to the Boostlingo scheduling system
    • Providing all completed confirmations in an efficient manner to the Finance Department
    • Communicating with interpreters to ensure submission of electronic correspondence
    • Assisting with scheduling appointments and filing
    • Assessing coverage concerns
    • Ensuring customer satisfaction and excellent customer service
    • Assisting and coordinating with other Center departments as needed
    • Any other required duties

    The Scheduling Coordinator will:

    • Report to the manager/director
    • Coordinate entry of data into Boostlingo scheduling system and assist with assignment scheduling, be in charge of time finishing and work closely with the Finance Department
    • Need to travel fewer than 10 days a year for work
    • FLSA Status: Non-Exempt, Full-time position

     

    Qualifications

    • High school diploma, GED, or equivalent combination of education and experience
    • Knowledge of and experience with working with refugee or immigrant populations and a strong interest in The Center’s mission
    • Strong communication, writing, analytical, problem-solving, time management, customer service, teamwork, and interpersonal skills
    • Strong computer skills (spreadsheets, data management, Microsoft Office, and access program knowledge)
    • Ability to maintain accurate and up-to-date records
    • Multicultural appreciation and competency
    • Bilingual and bicultural skills preferred
    • Willingness to be proactive in initiating suggestions and changes

    Qualifications & Criteria

    • Shape Created with Sketch. High schoul diploma, GED, or equivalent combination of education and experience
    • Shape Created with Sketch. Knowledge of and experience with working with refugee or immigrant populations and a strong interest in The Center’s mission
    • Shape Created with Sketch. Strong communication, writing, analytical, problem-sulving, time management, customer service, teamwork, and interpersonal skills
    • Shape Created with Sketch. Strong computer skills (spreadsheets, data management, Microsoft Office, and access program knowledge)
    • Shape Created with Sketch. Ability to maintain accurate and up-to-date records
    • Shape Created with Sketch. Multicultural appreciation and competency
    • Shape Created with Sketch. Bilingual and bicultural skills preferred
    • Shape Created with Sketch. Willingness to be proactive in initiating suggestions and changes

    Why Apply

    • Shape Created with Sketch. Dynamic and diverse work environment
    • Shape Created with Sketch. Have a job you feel good about
    • Shape Created with Sketch. Work with Community Services Providers
    • Shape Created with Sketch. Never be bored - you will learn something new every day
    • Shape Created with Sketch. Increase Language Access for Limited English Proficient Individuals
    • Shape Created with Sketch. Learn about language and culture by interacting with the interpreters
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Health Access Coordinator

    Career
    Apply Now

    Overview

    The Health Access Coordinator will provide case management services for refugees and immigrants and connect clients to needed services in the community. Services are intended to promote the refugee’s well-being so that health concerns (physical, psychological, mental) do not become barriers in achieving and maintaining self-sufficiency. The HAC will also develop and provide community education classes targeting diverse communities that will provide comprehensive information about the U.S. healthcare system, culturally relevant health education, and community resources to support refugees and immigrants.

     

    Read the whole job description here

    Qualifications & Criteria

    • Shape Created with Sketch. Associate's degree in health and human services, or equivalent combination of education and experience preferred
    • Shape Created with Sketch. Experience working with refugee populations. Strong analytical and problem solving skills
    • Shape Created with Sketch. Superior verbal/written skills and presentation skills
    • Shape Created with Sketch. Computer proficiency including Microsoft Office Suite and experience with data entry and database management
    • Shape Created with Sketch. Strong interpersonal skills essential
    • Shape Created with Sketch. Strong knowledge and understanding of health related services, multicultural orientation, and community resources related to refugee populations
    • Shape Created with Sketch. Bi-lingual preferred

    Why Apply

    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
    • Shape Created with Sketch. Join a growing international team
    • Shape Created with Sketch. Utilize previous Executive Assistant skills in a mission driven environment
    • Shape Created with Sketch. Flex your understanding of organizational systems, efficiencies and operations
  • Career Navigator

    Career
    Apply Now

    Overview

    The Career Navigator will provide individualized career navigation services for refugees and immigrants seeking career advancement. The Career Navigator will work one on one with each participant to identify career goals and determine the best pathway to achieve those goals. This includes but is not limited to career exploration, overcoming barriers, accessing trainings, building soft skills for career advancement, and making a connection between the participants and employers.

     

     

    Read the full job description here

    Qualifications & Criteria

    • Shape Created with Sketch. Ability to use strength-based and individualized case management. Past experience in case management or job counseling is preferred.
    • Shape Created with Sketch. Ability to build and maintain relationships and partnerships with diverse stakeholders.
    • Shape Created with Sketch. Understanding of the Mohawk Valley job market and adult education and training programs
    • Shape Created with Sketch. Ability to facilitate trainings and workshops in a cross-cultural environment
    • Shape Created with Sketch. Ability to use a digital reporting system to report program outcomes for each participant
    • Shape Created with Sketch. Ability to conduct outreach to refugee communities to enroll participants.
    • Shape Created with Sketch. Skilled at crisis management, problem solving, and mediation. Cross cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.
    • Shape Created with Sketch. Functional fluency in one or more foreign languages preferred.

    Why Apply

    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
    • Shape Created with Sketch. Join a growing international team
    • Shape Created with Sketch. Utilize previous Executive Assistant skills in a mission driven environment
    • Shape Created with Sketch. Flex your understanding of organizational systems, efficiencies and operations
  • Pathway Builder

    Career
    Apply Now

    Overview

    The Pathway Builder will work to ensure that refugees can equitably access the resources from mainstream employment programs and build coalitions of support in the community. The Pathway Builder will work diligently to break down barriers and build relationships with local workforce development agency, employers, and community colleges to ensure refugees have equitable access to training and advancement opportunities. The Pathway Builder will also work to identify, train, and convene of coalitions of champions that will work to shift negative narratives about refugees and promote inclusive communities.

     

     

    Read the full job description here

    Qualifications & Criteria

    • Shape Created with Sketch. Ability to market refugees and immigrants as potential employees and agency services to businesses.
    • Shape Created with Sketch. Past experience in job development and coalition building preferred
    • Shape Created with Sketch. Ability to build and maintain relationships and partnerships with diverse stakeholders
    • Shape Created with Sketch. Ability to make and maintain a connection with one stop career centers
    • Shape Created with Sketch. Ability to read, analyze and interpret general business and technical documents or instructions related to employment programs and businesses.
    • Shape Created with Sketch. Ability to contribute to reporting with accurate data about employer connections and workforce center partnerships.
    • Shape Created with Sketch. Ability to facilitate trainings and workshops with workforce staff, employers, and champions
    • Shape Created with Sketch. Cross cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.
    • Shape Created with Sketch. Ability to track and report data regularly
    • Shape Created with Sketch. Functional fluency in one or more foreign languages preferred.

    Why Apply

    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
    • Shape Created with Sketch. Join a growing international team
    • Shape Created with Sketch. Utilize previous Executive Assistant skills in a mission driven environment
    • Shape Created with Sketch. Flex your understanding of organizational systems, efficiencies and operations
  • Intern

    Internship
    Apply Now

    Overview

    The Center is currently seeking individuals who are interested in interning during the Fall Semester at our organization. Additional internships are available for the Spring semesters and summer break. Specific positions may change from semester to semester. Minimum hours and workload vary depending on the department and internship position. If you're the community builder we are looking for, apply today!

    The organization prefers individuals who are pursuing studies in the following areas:

    • International Studies/Relations
    • Human Rights
    • Human Services
    • Government
    • Journalism
    • Communications
    • Public Relations
    • Computer Sciences/Graphic Design
    • Human Service
    • Language
    • Anthropology

    University students of any level of study will be considered. Prospective interns who match our organization's needs will be contacted for an interview.  After the interview process, a final decision will be made.

     

    To apply, complete the application and attach on the next page

     

    Application - click here

     

  • Volunteer Position

    Volunteer
    Apply Now

    Overview

    Volunteer with The Center to help refugees, immigrants, and the greater Mohawk Valley community feel welcome. 

    We need volunteers in a number of areas, including refugee resettlement, tutoring English, assisting with citizenship test preparation, and administrative assistance. Due to COVID-19, in-person volunteer opportunities are limited. Remote volunteer opportunities are available. 

    If you're interested in becoming a volunteer, complete the application below, and submit your updated resume and cover letter on the next page. 

    The Center Volunteer Application

     

    You'll be contacted about current volunteer opportunities. Thank you for helping to create a community of welcome. 

    Qualifications & Criteria

    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Ability to take direction and work independently
    • Shape Created with Sketch. Cultural Awareness

    Why Apply

    • Shape Created with Sketch. Please contact The Center for more details.
    • Shape Created with Sketch. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
  • Volunteer - Employment & Workforce Development

    Volunteer
    Apply Now

    Overview

    Volunteer with The Center's Employment & Workforce Development Department to help refugees, immigrants on the path to employment & workforce development. 

    We need volunteers to assist with job orientations and with our employment specialists. 

    If you're interested in becoming a volunteer, complete the application below, and submit your updated resume and cover letter on the next page. 

    The Center Volunteer Application

     

    You'll be contacted about current volunteer opportunities. Thank you for helping to create a community of welcome. 

    Qualifications & Criteria

    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Ability to take direction and work independently
    • Shape Created with Sketch. Cultural Awareness

    Why Apply

    • Shape Created with Sketch. Please contact The Center for more details.
    • Shape Created with Sketch. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
  • Volunteer Mentor - MAC Program

    Volunteer
    Apply Now

    Overview

    Volunteer Position: MAC Mentor 

    Department: Making a Connection Program (MAC Grant)

    Position Summary: Mentors will be paired with one or more of our participants to help refugee youth and young adults achieve their academic and professional goals! 

    Responsibilities and Duties:

    • Meet and maintain communication with mentee
    • Provide mentee with guidance necessary for adjusting to life in America and accomplishing their goals
    • Follow-up with the MAC Program Manager to update them about the mentee's progress and any needs the mentee may have  
    • Participate in MAC programming and events   

    Accountabilities: This mentor position will be paired with a MAC participant based off of the participants needs and goals. Mentors will be required to maintain communication with their mentee and the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.

    Qualifications & Criteria

    • Shape Created with Sketch. Comfortable working with youth (late teens to early 20's)
    • Shape Created with Sketch. Experience with tutoring or mentoring a plus
    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A Welcoming attitude
    • Shape Created with Sketch. Ability to take direction and work independently

    Why Apply

    • Shape Created with Sketch. This is a new program for the Center! Be there at the beginning and watch it grow!
    • Shape Created with Sketch. Be the reason a young person succeeds!
  • Interpreter

    Career
    Apply Now

    Overview

    Department: Compass Interpreters

    Job Summary: Provides professional interpretation services for community service providers, limited English proficient individuals, and The Center staff from the source language to the target language as requested.

    Accountabilities: All interpreters report to the Manager of Compass Interpreters. Compass Interpreters, a division of The Center, is a multilingual interpretation, translation and cultural outreach organization. The department provides educational and professional services to foster cultural understanding and appreciation, promote multicultural diversity, and empower communities to embrace new populations. Compass Interpreters provides professional linguistic services to clients in languages that are relevant to refugees and immigrants who are living in our community

    Essential Duties and Responsibilities

    • Provides services in a variety of settings to include employment, education, governmental agencies, home visits, medical, legal, social service, and other settings as requested
    • Provides appropriate documentation and reports for services, including confirmation forms, mileage or other paperwork as requested 
    • Represents and promotes Compass Interpreters in the community 
    • Follows the interpreter code of ethics


    Additional Employment Expectations

    • Hired as an employee of The Center
    • If applying as an “untrained” bilingual speaker, attendance and completion of Bridging the Gap training will be required to accept medical appointments
    • Attend department information meetings as requested
    • Participate in continuing education opportunities as available

    Qualifications & Criteria

    • Shape Created with Sketch. High School diploma, GED or an equivalent combination of education and experience
    • Shape Created with Sketch. Bachelor's degree in health and human services, education, language or other related field is preferred (degrees from other countries acceptable)
    • Shape Created with Sketch. Ability to communicate cross-culturally and act as a cultural broker
    • Shape Created with Sketch. Strong interpersonal skills
    • Shape Created with Sketch. Strong knowledge and understanding of health and education related services, multicultural orientation, and community resources with a willingness to learn and continue expanding vocabulary and knowledge as it relates to source and target language

    Why Apply

    • Shape Created with Sketch. Be someone’s voice.
    • Shape Created with Sketch. Help Your Community.
    • Shape Created with Sketch. Flexible Schedule to match your availability
    • Shape Created with Sketch. Training & Mentorship available
    • Shape Created with Sketch. Improve language access
    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Have a job you feel good about
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Translator (Independent Contractor)

    Career
    Apply Now

    Overview

    Department: TONE — translation of nearly everything

    Job Summary: Tune in, turn it up, join us! Provides professional translation services from requested source text to target text in accordance with Project Manager requests, client specifications, and deadlines. We hire translators on a continuing basis. All positions are as freelance translators. No full-time positions are available.

    Accountabilities: All translators report to the translation Manager and work closely with the Translation Coordinator. Translators are hired as independent contractors and can work anywhere around the world. All communication is done electronically and all translations are electronic documents. 

    Essential Duties and Responsibilities:

    • Translate or review requested text accurately and completely, conveying the meaning of the source target into the target text
    • Ability to translate 250 words p. hour, 2,000 words p. day, 10,000 words p. week.
    • Complete accepted jobs in accordance with project specifications and within deadline
    • Format all individual document requests in accordance with the original

    Additional Employment Expectations:

    • Translation Memory software – such as Wordfast, MemoQ, SDL Trados, XTM, Across, Xbench, Déjà Vu – is an advantage
    • All applicants are subject to an interview process. Applicants may be asked to complete sample translation or deliver a small sample without payment unless proof of language proficiency, language testing, or a nationally/internationally recognized certificate is provided.

    Qualifications & Criteria

    • Shape Created with Sketch. 2-3 years of translation experience
    • Shape Created with Sketch. A university degree or higher. Additional experience in specialized fields is an advantage
    • Shape Created with Sketch. Proficiency using Internet software (web browsers and email)
    • Shape Created with Sketch. Proficiency with Microsoft products
    • Shape Created with Sketch. Excellent written and spoken communication skills, including high-level fluency in both English and target language to transmit information in a clear, accurate, and effective manner

    Why Apply

    • Shape Created with Sketch. Flexible schedule - work when you can, accept assignments when available
    • Shape Created with Sketch. Improve language access
    • Shape Created with Sketch. Help individuals achieve dreams with personal document translation
    • Shape Created with Sketch. Join a growing international team
    • Shape Created with Sketch. Be involved in doing good - tone’s work supports services at The Center
    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Volunteer Tutor - Naturalization Exam

    Volunteer
    Apply Now

    Overview

    Volunteer Position: Tutor - Naturalization Exam

    Department: Office for New Americans 

    Position Summary: Work one on one or in small groups with immigrants and refugees studying for their naturalization exam to become U.S. Citizens. Individuals must learn 100 civics questions and be able to communicate in basic information in English.

    Responsibilities and Duties:

    • Practice civics questions and speaking English with individuals or in small groups
    • Keep track of progress and work on areas that need improvement
    • Maintain confidentiality of clients at all times  

    Accountabilities: This volunteer will report directly to the Project Coordinator for the Office of New Americans Opportunity Center

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Flexibility

    Why Apply

    • Shape Created with Sketch. Help people achieve their dreams! Be the reason someone becomes a U.S. citizen!
  • Volunteer Tutor - English

    Volunteer
    Apply Now

    Overview

    Volunteer Position: Tutor - English

    Department: Adult Learning and/or Office for New Americans 

    Position Summary: Work one on one or in small groups with immigrants and refugees studying the English language. 

    Responsibilities and Duties:

    • Practice English 
    • Keep track of progress and work on areas that need improvement
    • Maintain confidentiality of clients at all times  

    Accountabilities: This volunteer position is available for two different departments at the Center. Our Adult Learning department which provides English classes everyday through a partnership with MVCC needs tutors for some of their students. Our Office for New Americans program also needs tutors to assist individuals outside of regular English language classes or at other locations in the City where English instruction is provided.

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Flexibility

    Why Apply

    • Shape Created with Sketch. Help people achieve their dreams! English is needed for work, life, and citizenship. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
  • Volunteer Administrative Assistant - MAC Program

    Volunteer
    Apply Now

    Overview

    Volunteer Position: Administrative Assistant 

    Department: Making a Connection Program (MAC Grant)

    Position Summary: Support this brand new program by providing support with administrative tasks and outreach!

    Responsibilities and Duties:

    • Complete administrative tasks as requested (i.e. copying, data collection, filing, follow-up, research etc.)
    • Assist with community outreach 
    • Follow-up with individuals interested in program participation 
    • Assist with identifying mentors for refugee youth

    Accountabilities: This volunteer position will report to the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Ability to take direction and work independently
    • Shape Created with Sketch. Comfortable working with youth (late teens to early 20’s)

    Why Apply

    • Shape Created with Sketch. Be a part of something from the start! This is a new program for the Center! Be there at the beginning and watch it grow!

Become A Partner Today!

Call us at 315.738.1083 or fill out the form below for partnership opportunities.

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