Join Our Team
Join our talented and highly dedicated team in the Utica office as we build a community of many cultures together.
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Human Resources Generalist
CareerOverview
Purpose:
Plan, perform, and coordinate human resources activities for the staff of an organization.
Read the full job description here
Qualifications & Criteria
- Education: Bachelor's Degree, Some College Courses, Associate's Degree (or other 2-year degree)
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Why Apply
- Never be bored - you're always learning and growing
- Have a job you feel good about
- Never be bored - you're always learning and growing
- Know you are part of creating many cultures, one community
- Join a growing international team
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Making a Connection (MAC) Project Coordinator
CareerOverview
The purpose of the MAC program is to match refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.
Full job description here
Qualifications & Criteria
- Associate’s Degree or appropriate combination of education and experience.
- Experience working with diverse populations who are Limited English proficient.
- Excellent communication, computer, relationship building and problem solving skills are a must.
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Intern
InternshipOverview
The Center is currently seeking individuals who are interested in interning during the Fall Semester at our organization. Additional internships are available for the Spring semesters and summer break. Specific positions may change from semester to semester. Minimum hours and workload vary depending on the department and internship position. If you're the community builder we are looking for, apply today!
The organization prefers individuals who are pursuing studies in the following areas:
- International Studies/Relations
- Human Rights
- Human Services
- Government
- Journalism
- Communications
- Public Relations
- Computer Sciences/Graphic Design
- Human Service
- Language
- Anthropology
University students of any level of study will be considered. Prospective interns who match our organization's needs will be contacted for an interview. After the interview process, a final decision will be made.
To apply, complete the application and attach on the next page
Application - click here
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Office for New Americans: Job Coach
CareerOverview
The ONA Job Coach will oversee recruiting, initial screening, job placement, and providing ongoing direct support to low-income immigrant job candidates participating in the NYS Professional Pathways for High-Skilled Immigrants program. ONA Job Coach will identify and assist with the workforce training needs of low-income immigrants in collaboration with, and support from, the Professional Pathways Lead Agency, and will network with local employers to target specific industries and ensure that the NYS Professional Pathways for High-Skilled Immigrants program is directly meeting regional workforce needs in response to the COVID-19 pandemic.
Duties include:
● Recruiting and Initial Screening of Candidates- assist the Professional Pathways Lead Agency to recruit candidates for the NYS Professional Pathways for High-Skilled Immigrants program in the region of service.
● Building Professional Language and Cultural Competency of Participants- support the low-income immigrant participants to overcome cultural barriers related to the U.S. workplace, inclusive of U.S. interview process norms/training and resume writing.
● Job Placements - responsible for placing the immigrant candidates selected for their region directly with employers that have been identified through the analysis conducted by the Professional Pathways Lead Agency of industry labor needs in the region.
● Outreach with Workforce Development Boards and Regional Employers - ongoing outreach and networking with workforce development boards and regional employers in their service area in order to identify emerging industry needs as well as potential employer partners
● Responsible for all program documentation and reporting.
Other Functions
- Ensures ONA program activities are administered in accordance with federal and state regulations and in compliance with contract/funding requirements.
- Coordinates services with other departments of The Center to assure immigrants receive a full range of services provided by the agency, as well as external agencies.
- Establishes communication and works closely with the community partners to ensure culturally appropriate services and programming.
- Participates in agency long range planning to assure future growth and development of The Center.
- Promotes The Center in the community by attending community functions, speaking on behalf of the agency and serving as a liaison with related agencies and service providers.
- Any other duties required by the agency, contracts, or the supervisory management or the Board of Directors of the agency.
Qualifications & Criteria
- Bachelor’s degree in health and human services or education, or equivalent combination of education and experience preferred.
- Demonstrated previous experience working with low-income communities. An understanding of the needs of low-income immigrants in the proposed region.
- Experience with employer outreach, recruitment, and job placements.
- Knowledge of the region and its economy, and the services provided to low-income immigrants through not-for-profit organizations and other entities with a particular focus on workforce development.
- Experience developing effective collaborative relationships with workforce development partners, employers, not-for-profit organizations and other entities.
- Experience coaching and mentoring immigrant clients.
- Experience working with refugee/immigrant populations.
- Multi-cultural competence and familiarity with working with Limited English Proficient (LEP) populations.
- Strong analytical and problem-solving skills.
- Superior verbal/written skills, bi-lingual and bi-cultural skills and presentation skills.
- Ability to speak a language aside from English that is in the top languages spoken by limited English proficient low-income immigrants in the region is preferred.
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Interpreter
CareerOverview
Department: Compass Interpreters
Job Summary: Provides professional interpretation services for community service providers, limited English proficient individuals, and The Center staff from the source language to the target language as requested.
Accountabilities: All interpreters report to the Manager of Compass Interpreters. Compass Interpreters, a division of The Center, is a multilingual interpretation, translation and cultural outreach organization. The department provides educational and professional services to foster cultural understanding and appreciation, promote multicultural diversity, and empower communities to embrace new populations. Compass Interpreters provides professional linguistic services to clients in languages that are relevant to refugees and immigrants who are living in our community
Essential Duties and Responsibilities
- Provides services in a variety of settings to include employment, education, governmental agencies, home visits, medical, legal, social service, and other settings as requested
- Provides appropriate documentation and reports for services, including confirmation forms, mileage or other paperwork as requested
- Represents and promotes Compass Interpreters in the community
- Follows the interpreter code of ethics
Additional Employment Expectations- Hired as an employee of The Center
- If applying as an “untrained” bilingual speaker, attendance and completion of Bridging the Gap training will be required to accept medical appointments
- Attend department information meetings as requested
- Participate in continuing education opportunities as available
Qualifications & Criteria
- High School diploma, GED or an equivalent combination of education and experience
- Bachelor's degree in health and human services, education, language or other related field is preferred (degrees from other countries acceptable)
- Ability to communicate cross-culturally and act as a cultural broker
- Strong interpersonal skills
- Strong knowledge and understanding of health and education related services, multicultural orientation, and community resources with a willingness to learn and continue expanding vocabulary and knowledge as it relates to source and target language
Why Apply
- Be someone’s voice.
- Help Your Community.
- Flexible Schedule to match your availability
- Training & Mentorship available
- Improve language access
- Never be bored - you're always learning and growing
- Have a job you feel good about
- Know you are part of creating many cultures, one community
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Translator (Independent Contractor)
CareerOverview
Department: TONE — translation of nearly everything
Job Summary: Tune in, turn it up, join us! Provides professional translation services from requested source text to target text in accordance with Project Manager requests, client specifications, and deadlines. We hire translators on a continuing basis. All positions are as freelance translators. No full-time positions are available.
Accountabilities: All translators report to the translation Manager and work closely with the Translation Coordinator. Translators are hired as independent contractors and can work anywhere around the world. All communication is done electronically and all translations are electronic documents.
Essential Duties and Responsibilities:
- Translate or review requested text accurately and completely, conveying the meaning of the source target into the target text
- Ability to translate 250 words p. hour, 2,000 words p. day, 10,000 words p. week.
- Complete accepted jobs in accordance with project specifications and within deadline
- Format all individual document requests in accordance with the original
Additional Employment Expectations:
- Translation Memory software – such as Wordfast, MemoQ, SDL Trados, XTM, Across, Xbench, Déjà Vu – is an advantage
- All applicants are subject to an interview process. Applicants may be asked to complete sample translation or deliver a small sample without payment unless proof of language proficiency, language testing, or a nationally/internationally recognized certificate is provided.
Qualifications & Criteria
- 2-3 years of translation experience
- A university degree or higher. Additional experience in specialized fields is an advantage
- Proficiency using Internet software (web browsers and email)
- Proficiency with Microsoft products
- Excellent written and spoken communication skills, including high-level fluency in both English and target language to transmit information in a clear, accurate, and effective manner
Why Apply
- Flexible schedule - work when you can, accept assignments when available
- Improve language access
- Help individuals achieve dreams with personal document translation
- Join a growing international team
- Be involved in doing good - tone’s work supports services at The Center
- Never be bored - you're always learning and growing
- Know you are part of creating many cultures, one community
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Volunteer Position
VolunteerOverview
Volunteer with The Center to help refugees, immigrants, and the greater Mohawk Valley community feel welcome.
We need volunteers in a number of areas, including refugee resettlement, tutoring English, assisting with citizenship test preparation, and administrative assistance. Due to COVID-19, in-person volunteer opportunities are limited. Remote volunteer opportunities are available.
If you're interested in becoming a volunteer, complete the application below, and submit your updated resume and cover letter on the next page.
The Center Internship Application
You'll be contacted about current volunteer opportunities. Thank you for helping to create a community of welcome.
Qualifications & Criteria
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
- Cultural Awareness
Why Apply
- Please contact The Center for more details.
- You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
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Tutor - Naturalization Exam
VolunteerOverview
Volunteer Position: Tutor - Naturalization Exam
Department: Office for New Americans
Position Summary: Work one on one or in small groups with immigrants and refugees studying for their naturalization exam to become U.S. Citizens. Individuals must learn 100 civics questions and be able to communicate in basic information in English.
Responsibilities and Duties:
- Practice civics questions and speaking English with individuals or in small groups
- Keep track of progress and work on areas that need improvement
- Maintain confidentiality of clients at all times
Accountabilities: This volunteer will report directly to the Project Coordinator for the Office of New Americans Opportunity Center
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Flexibility
Why Apply
- Help people achieve their dreams! Be the reason someone becomes a U.S. citizen!
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Tutor - English
VolunteerOverview
Volunteer Position: Tutor - English
Department: Adult Learning and/or Office for New Americans
Position Summary: Work one on one or in small groups with immigrants and refugees studying the English language.
Responsibilities and Duties:
- Practice English
- Keep track of progress and work on areas that need improvement
- Maintain confidentiality of clients at all times
Accountabilities: This volunteer position is available for two different departments at the Center. Our Adult Learning department which provides English classes everyday through a partnership with MVCC needs tutors for some of their students. Our Office for New Americans program also needs tutors to assist individuals outside of regular English language classes or at other locations in the City where English instruction is provided.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Flexibility
Why Apply
- Help people achieve their dreams! English is needed for work, life, and citizenship. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
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Mentor - MAC Program
VolunteerOverview
Volunteer Position: MAC Mentor
Department: Making a Connection Program (MAC Grant)
Position Summary: Mentors will be paired with one or more of our participants to help refugee youth and young adults achieve their academic and professional goals!
Responsibilities and Duties:
- Meet and maintain communication with mentee
- Provide mentee with guidance necessary for adjusting to life in America and accomplishing their goals
- Follow-up with the MAC Program Manager to update them about the mentee's progress and any needs the mentee may have
- Participate in MAC programming and events
Accountabilities: This mentor position will be paired with a MAC participant based off of the participants needs and goals. Mentors will be required to maintain communication with their mentee and the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.
Qualifications & Criteria
- Comfortable working with youth (late teens to early 20's)
- Experience with tutoring or mentoring a plus
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A Welcoming attitude
- Ability to take direction and work independently
Why Apply
- This is a new program for the Center! Be there at the beginning and watch it grow!
- Be the reason a young person succeeds!
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Administrative Assistant - MAC Program
VolunteerOverview
Volunteer Position: Administrative Assistant
Department: Making a Connection Program (MAC Grant)
Position Summary: Support this brand new program by providing support with administrative tasks and outreach!
Responsibilities and Duties:
- Complete administrative tasks as requested (i.e. copying, data collection, filing, follow-up, research etc.)
- Assist with community outreach
- Follow-up with individuals interested in program participation
- Assist with identifying mentors for refugee youth
Accountabilities: This volunteer position will report to the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
- Comfortable working with youth (late teens to early 20’s)
Why Apply
- Be a part of something from the start! This is a new program for the Center! Be there at the beginning and watch it grow!
Become A Partner Today!
Call us at 315.738.1083 or fill out the form below for partnership opportunities.