Join Our Team
Join our talented and highly dedicated team in the Utica office as we build a community of many cultures together.
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ONA Immigrant Resource Coordinator
CareerOverview
The Immigrant Resource Coordinator will be responsible for supporting a network of immigrant volunteers to conduct community outreach and provide vital information to the immigrant population that is language accessible and culturally appropriate.
Qualifications & Criteria
- Experience working with refugee/immigrant populations.
- Experience with volunteer coordination or similar activities
- Experience in community development and training with underserved communities
- Fluency in a language other than English in the top languages spoken by limited English proficient immigrants in the region is preferred.
- Bachelor’s degree in health and human services or education, or equivalent combination of education and experience preferred.
- Demonstrated previous experience working with low-income communities.
- An understanding of the needs of immigrants in the proposed region.
- Knowledge of the region and its economy, and the services provided to immigrants through community-based organizations and other entities.
- Experience with volunteer coordination or similar activities;
- Multi-cultural competence and familiarity with working with Limited English Proficient (LEP).
- Strong analytical and problem solving skills.
- Superior verbal/written skills, bi-lingual and bi-cultural skills and presentation skills.
Why Apply
- Join a dynamic multicultural team
- 4 Day Work Week
- Build Community With Many Cultures
- Never be bored
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Affidavit of Relationship (AOR) Specialist
CareerOverview
The Affidavit of Relationship (AOR) Specialist is the primary point of contact for all persons granted refugee or asylum status in the United States to petition for their immediate family members through the AOR application process. The position will work closely with existing staff, and begin the process become accredited to provide additional immigration services, in addition to the primary responsibility of AOR applications.
Qualifications & Criteria
- Associate's degree in health and human services, or equivalent combination of education and experience preferred.
- Proficient skills in keyboarding, data entry, word processing, and file maintenance
- Ability to use software to develop spreadsheets and databases.
- Ability to multi-task numerous administrative activities.
- Well-organized and detail oriented.
- Knowledge of and experience working with refugee/immigrant populations preferred.
Why Apply
- Join a dynamic multicultural team
- 4 day work week
- Never be bored
- Building community with many cultures
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Employment Specialist
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Volunteer Position
VolunteerOverview
Volunteer with The Center to help refugees, immigrants, and the greater Mohawk Valley community feel welcome.
We need volunteers in a number of areas, including refugee resettlement, tutoring English, assisting with citizenship test preparation, and administrative assistance. Some remote volunteer opportunities may be available.
If you're interested in becoming a volunteer, complete the application below, and submit your updated resume and cover letter on the next page.
The Center Volunteer Application
You'll be contacted about current volunteer opportunities. Thank you for helping to create a community of welcome.
Qualifications & Criteria
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
- Cultural Awareness
Why Apply
- Please contact The Center for more details.
- You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
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Human Resources Assistant
CareerOverview
The Human Resources Assistant will plan, perform, and coordinate human resources activities for the staff of an organization.
Essential Duties and Responsibilities:
- Administer compensation, benefits, performance management systems, and safety programs.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Provide current and prospective employees with information about policies, employee benefits, job duties, working conditions, wages, and opportunities for promotion.
- Maintain current knowledge of required state, local, and federal employment regulations to include; Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, and the Americans with Disabilities Act (ADA) along with others
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. This list is not all-inclusive.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, leave of absence, performance appraisals, and absenteeism rates.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Oversee the evaluation, classification, and rating of occupations and job positions.
- Analyze training needs to design employee development, and health and safety programs.
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
- Interview job applicants coordinating efforts with appropriate management through selection process making hiring recommendations when appropriate.
- Plan and conduct new employee orientation to foster a positive attitude toward organizational objectives.
- Process hiring and benefit-related paperwork accurately and in a timely manner.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Keep informed about changes in tax and deduction laws that apply to the payroll process.
- Process paperwork for new employees and enter employee information into the payroll system.
- Conduct verifications of employment.
Qualifications & Criteria
- Education: Bachelor's Degree, Some College Courses, Associate's Degree (or other 2-year degree)
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Why Apply
- Never be bored - you're always learning and growing
- Have a job you feel good about
- Know you are part of creating many cultures, one community
- Join a growing international team
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Accounting Assistant Position
CareerOverview
The Accounting Assistant Position assists with the financial functions of the agency to include accounting, bookkeeping, and general administrative services.
Essential Duties and Responsibilities:
- Responsible for contract disbursement and receipts and maintaining accurate ledgers for accounts payable pertaining to the LIRS contract.
- Responsible for check writing and petty cash management
- Reconciliation of monthly bank statements
- Provides vouchers for all Reception and Placement expenses
- Liaison to LIRS
Accountabilities:
Works in compliance with contract/funding requirements; Coordinates services with other departments of The Center to assure the refugee receives a full range of services provided by the agency; Participates in agency long-range planning to assure future growth and development of MVRCR and promote the health and well-being of the refugee community; Any other duties required by the agency.
Qualifications:
1. Associate's degree in Accounting or Business preferred with 1-year experience in an accounting-related position.
2. Experience in non-profit accounting, strong analytical and problem-solving skills.
3. Excellent interpersonal skills verbal/written skills.
4. The ability to work well in a team environment.
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Intern
InternshipOverview
The Center is currently seeking individuals who are interested in interning at our organization. Internship opportunities are available for the fall and spring semesters as well as a summer break.
Specific positions may change from semester to semester. Minimum hours and workload vary depending on the department and internship position. If you're the community builder we are looking for, apply today!
The organization prefers individuals who are pursuing studies in the following areas:
- International Studies/Relations
- Human Rights
- Human Services
- Government
- Journalism
- Communications
- Public Relations
- Computer Sciences/Graphic Design
- Human Service
- Language
- Anthropology
University students of any level of study will be considered. Prospective interns who match our organization's needs will be contacted for an interview. After the interview process, a final decision will be made.
To apply:
1) Click Here to complete the application
2) Upload the completed application to the online application (access the online application by clicking "Apply Now" below)
3) Having difficulty with the online application: Send to Elise Incze elisei@thecenterutica.org -
Interpreter
CareerOverview
Department: Compass Interpreters
Job Summary: Provides professional interpretation services for community service providers, limited English proficient individuals, and The Center staff from the source language to the target language as requested.
Accountabilities: Compass Interpreters was founded in 2011 and is the interpretation division of The Center. Located in Utica, NY, our skilled and experienced linguists provide interpreting services in over 50 languages. All interpreters report to the Manager of Compass Interpreters. Compass Interpreters, a division of The Center, is a multilingual interpretation, translation, and cultural outreach organization. The department provides educational and professional services to foster cultural understanding and appreciation, promote multicultural diversity, and empower communities to embrace new populations. Compass Interpreters provides professional linguistic services to clients in languages that are relevant to refugees and immigrants who are living in our community
Essential Duties and Responsibilities
- Provide onsite interpreting services for medical, social services, home visits, mental health, court, law enforcement, legal services, education (e.g., special education, state testing, parent-teacher conferences, home visits, etc.), victim services (e.g., domestic violence), human resources (e.g., orientation, training, health insurance enrollment), real estate, refugee event, and business conference.
- Provide remote interpretation via phone and video.
- Submit electronic timesheets, mileage forms, and other paperwork as requested in a timely manner.
- Participate in mandatory training and meetings.
- If recruited as an untrained bilingual speaker, completion of Bridging the Gap training is mandatory to accept medical appointments.
- Strong work ethics and communication skills are required.
Additional Employment Expectations- If applying as an “untrained” bilingual speaker, attendance and completion of Bridging the Gap training will be required to accept medical appointments
- Attend department information meetings as requested
- Participate in continuing education opportunities as available
We offer:
- A caring environment and supportive team;
- Competitive pay;
- Flexible schedule;
- Mileage and travel time reimbursement;
- Discount medical and court interpretation training;
- Professional development assistance; and
- Statewide work opportunities.
We are looking for interpreters that service the following language pairs:
- English to Albanian
- English to Arabic (Female preferred)
- English to American Sign Language
- English to Chinese Mandarin
- English to Korean
- English to Maay Maay
- English to Nepali
- English to Rohingya
- English to Somali
Qualifications & Criteria
- High School diploma, GED or an equivalent combination of education and experience
- Ability to communicate cross-culturally and act as a cultural broker
- Strong interpersonal skills
- Strong knowledge and understanding of health and education related services, multicultural orientation, and community resources with a willingness to learn and continue expanding vocabulary and knowledge as it relates to source and target language
Why Apply
- Be someone’s voice.
- Help Your Community.
- Flexible Schedule to match your availability
- Training & Mentorship available
- Improve language access
- Never be bored - you're always learning and growing
- Have a job you feel good about
- Know you are part of creating many cultures, one community
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Translator (Independent Contractor)
CareerOverview
Department: TONE — translation of nearly everything
Job Summary: Tune in, turn it up, join us! Provides professional translation services from requested source text to target text in accordance with Project Manager requests, client specifications, and deadlines. We hire translators on a continuing basis. All positions are as freelance translators. No full-time positions are available.
Accountabilities: All translators report to the translation Manager and work closely with the Translation Coordinator. Translators are hired as independent contractors and can work anywhere around the world. All communication is done electronically and all translations are electronic documents.
Essential Duties and Responsibilities:
- Translate or review requested text accurately and completely, conveying the meaning of the source target into the target text
- Ability to translate 250 words p. hour, 2,000 words p. day, 10,000 words p. week.
- Complete accepted jobs in accordance with project specifications and within deadline
- Format all individual document requests in accordance with the original
Additional Employment Expectations:
- Translation Memory software – such as Wordfast, MemoQ, SDL Trados, XTM, Across, Xbench, Déjà Vu – is an advantage
- All applicants are subject to an interview process. Applicants may be asked to complete sample translation or deliver a small sample without payment unless proof of language proficiency, language testing, or a nationally/internationally recognized certificate is provided.
Qualifications & Criteria
- 2-3 years of translation experience
- A university degree or higher. Additional experience in specialized fields is an advantage
- Proficiency using Internet software (web browsers and email)
- Proficiency with Microsoft products
- Excellent written and spoken communication skills, including high-level fluency in both English and target language to transmit information in a clear, accurate, and effective manner
Why Apply
- Flexible schedule - work when you can, accept assignments when available
- Improve language access
- Help individuals achieve dreams with personal document translation
- Join a growing international team
- Be involved in doing good - tone’s work supports services at The Center
- Never be bored - you're always learning and growing
- Know you are part of creating many cultures, one community
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Volunteer - Employment & Workforce Development
VolunteerOverview
Volunteer with The Center's Employment & Workforce Development Department to help refugees, immigrants on the path to employment & workforce development.
We need volunteers to assist with job orientations and with our employment specialists.
If you're interested in becoming a volunteer, complete the application below, and submit your updated resume and cover letter on the next page.
The Center Volunteer Application
You'll be contacted about current volunteer opportunities. Thank you for helping to create a community of welcome.
Qualifications & Criteria
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
- Cultural Awareness
Why Apply
- Please contact The Center for more details.
- You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
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Volunteer Mentor - MAC Program
VolunteerOverview
Volunteer Position: MAC Mentor
Department: Making a Connection Program (MAC Grant)
Position Summary: Mentors will be paired with one or more of our participants to help refugee youth and young adults achieve their academic and professional goals!
Responsibilities and Duties:
- Meet and maintain communication with mentee
- Provide mentee with guidance necessary for adjusting to life in America and accomplishing their goals
- Follow-up with the MAC Program Manager to update them about the mentee's progress and any needs the mentee may have
- Participate in MAC programming and events
Accountabilities: This mentor position will be paired with a MAC participant based off of the participants needs and goals. Mentors will be required to maintain communication with their mentee and the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.
Qualifications & Criteria
- Comfortable working with youth (late teens to early 20's)
- Experience with tutoring or mentoring a plus
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A Welcoming attitude
- Ability to take direction and work independently
Why Apply
- This is a new program for the Center! Be there at the beginning and watch it grow!
- Be the reason a young person succeeds!
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Volunteer Tutor - Naturalization Exam
VolunteerOverview
Volunteer Position: Tutor - Naturalization Exam
Department: Office for New Americans
Position Summary: Work one on one or in small groups with immigrants and refugees studying for their naturalization exam to become U.S. Citizens. Individuals must learn 100 civics questions and be able to communicate in basic information in English.
Responsibilities and Duties:
- Practice civics questions and speaking English with individuals or in small groups
- Keep track of progress and work on areas that need improvement
- Maintain confidentiality of clients at all times
Accountabilities: This volunteer will report directly to the Project Coordinator for the Office of New Americans Opportunity Center
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Flexibility
Why Apply
- Help people achieve their dreams! Be the reason someone becomes a U.S. citizen!
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Volunteer Tutor - English
VolunteerOverview
Volunteer Position: Tutor - English
Department: Adult Learning and/or Office for New Americans
Position Summary: Work one on one or in small groups with immigrants and refugees studying the English language.
Responsibilities and Duties:
- Practice English
- Keep track of progress and work on areas that need improvement
- Maintain confidentiality of clients at all times
Accountabilities: This volunteer position is available for two different departments at the Center. Our Adult Learning department which provides English classes everyday through a partnership with MVCC needs tutors for some of their students. Our Office for New Americans program also needs tutors to assist individuals outside of regular English language classes or at other locations in the City where English instruction is provided.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Flexibility
Why Apply
- Help people achieve their dreams! English is needed for work, life, and citizenship. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
Become A Partner Today!
Call us at 315.738.1083 or fill out the form below for partnership opportunities.