Become A Partner
  • Interpreter

    Career
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    Overview

    Department: Compass Interpreters

    Job Summary: Provides professional interpretation services for community service providers, limited English proficient individuals, and The Center staff from the source language to the target language as requested.

    Accountabilities: All interpreters report to the Manager of Compass Interpreters. Compass Interpreters, a division of The Center, is a multilingual interpretation, translation and cultural outreach organization. The department provides educational and professional services to foster cultural understanding and appreciation, promote multicultural diversity, and empower communities to embrace new populations. Compass Interpreters provides professional linguistic services to clients in languages that are relevant to refugees and immigrants who are living in our community

    Essential Duties and Responsibilities

    • Provides services in a variety of settings to include employment, education, governmental agencies, home visits, medical, legal, social service, and other settings as requested
    • Provides appropriate documentation and reports for services, including confirmation forms, mileage or other paperwork as requested 
    • Represents and promotes Compass Interpreters in the community 
    • Follows the interpreter code of ethics


    Additional Employment Expectations

    • Hired as an employee of The Center
    • If applying as an “untrained” bilingual speaker, attendance and completion of Bridging the Gap training will be required to accept medical appointments
    • Attend department information meetings as requested
    • Participate in continuing education opportunities as available

    Qualifications & Criteria

    • Shape Created with Sketch. High School diploma, GED or an equivalent combination of education and experience
    • Shape Created with Sketch. Bachelor's degree in health and human services, education, language or other related field is preferred (degrees from other countries acceptable)
    • Shape Created with Sketch. Ability to communicate cross-culturally and act as a cultural broker
    • Shape Created with Sketch. Strong interpersonal skills
    • Shape Created with Sketch. Strong knowledge and understanding of health and education related services, multicultural orientation, and community resources with a willingness to learn and continue expanding vocabulary and knowledge as it relates to source and target language

    Why Apply

    • Shape Created with Sketch. Be someone’s voice.
    • Shape Created with Sketch. Help Your Community.
    • Shape Created with Sketch. Flexible Schedule to match your availability
    • Shape Created with Sketch. Training & Mentorship available
    • Shape Created with Sketch. Improve language access
    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Have a job you feel good about
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Translator (Independent Contractor)

    Career
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    Overview

    Department: TONE — translation of nearly everything

    Job Summary: Tune in, turn it up, join us! Provides professional translation services from requested source text to target text in accordance with Project Manager requests, client specifications, and deadlines. We hire translators on a continuing basis. All positions are as freelance translators. No full-time positions are available.

    Accountabilities: All translators report to the translation Manager and work closely with the Translation Coordinator. Translators are hired as independent contractors and can work anywhere around the world. All communication is done electronically and all translations are electronic documents. 

    Essential Duties and Responsibilities:

    • Translate or review requested text accurately and completely, conveying the meaning of the source target into the target text
    • Ability to translate 250 words p. hour, 2,000 words p. day, 10,000 words p. week.
    • Complete accepted jobs in accordance with project specifications and within deadline
    • Format all individual document requests in accordance with the original

    Additional Employment Expectations:

    • Translation Memory software – such as Wordfast, MemoQ, SDL Trados, XTM, Across, Xbench, Déjà Vu – is an advantage
    • All applicants are subject to an interview process. Applicants may be asked to complete sample translation or deliver a small sample without payment unless proof of language proficiency, language testing, or a nationally/internationally recognized certificate is provided.

    Qualifications & Criteria

    • Shape Created with Sketch. 2-3 years of translation experience
    • Shape Created with Sketch. A university degree or higher. Additional experience in specialized fields is an advantage
    • Shape Created with Sketch. Proficiency using Internet software (web browsers and email)
    • Shape Created with Sketch. Proficiency with Microsoft products
    • Shape Created with Sketch. Excellent written and spoken communication skills, including high-level fluency in both English and target language to transmit information in a clear, accurate, and effective manner

    Why Apply

    • Shape Created with Sketch. Flexible schedule - work when you can, accept assignments when available
    • Shape Created with Sketch. Improve language access
    • Shape Created with Sketch. Help individuals achieve dreams with personal document translation
    • Shape Created with Sketch. Join a growing international team
    • Shape Created with Sketch. Be involved in doing good - tone’s work supports services at The Center
    • Shape Created with Sketch. Never be bored - you're always learning and growing
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Community Navigator

    Career
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    Overview

    Title: Immigrant Community Navigator

    Department: Office for New Americans 

    Job Summary: The ONA Immigrant Community Navigator is responsible for providing comprehensive program management of all activities required to be completed for the Workforce Community Education, Community Navigator and Welcoming Communities Program.

    Responsibilities and Duties

    • Establish and lead a local “Immigration Integration Round Table” program including but not limited to representatives from members of the private sector, local governments, community based organizations, immigrants, local businesses, chambers of commerce, farm workers, farm owners, CAAs, refugee resettlement agencies, immigrant service providers and members of the community.
    • Deliver research report regarding important economic, workforce issues facing immigrants in the region as identified by the immigrant community.
    • Work with the ONA Opportunity Center(s) and other partners in the service area and develop and implement Employment/ Workforce Development workshops, expos, or other type of events to be held at the partner agency to meet the needs of the immigrant community.
    • Coordinate and support ONA Press Office with advertising and other media related efforts.
    • Create a strategic plan to recruit a significant number of community volunteers.
    • Recruit significant number of community volunteers who will help low-income immigrants learn about existing services.
    • Conduct community outreach impact days with volunteers.
    • Track and create a calendar of local immigrant-related events on the ONA website.
    • Create up to four (4) local tours for relevant stakeholders.
    • Conduct Community Conversations about welcoming immigrants, particularly the low-income immigrant population, including outreach for these events.
    • Conduct Community Navigator trainings, including outreach for these events.
    • Responsible for all program documentation and reporting.

    Accountabilities: The Immigrant Community Navigator reports to the Chief Operating Officer. Their responsibility is to ensures program activities are administered in accordance with federal and state regulations and in compliance with contract/funding requirements. 

    Additional Employment Expectations: Coordinates services with other departments of the MVRCR to assure immigrants receive a full range of services provided by the agency, as well as external agencies. Establishes communication and works closely with the community partners to ensure culturally appropriate services and programming. Promotes MVRCR in the community by attending community functions, speaking on behalf of the agency and serving as a liaison with related agencies and service providers. Any other duties required by the agency, contracts, or the supervisory management or the Board of Directors of the agency.

    Qualifications & Criteria

    • Shape Created with Sketch. Required education: Bachelor’s Degree
    • Shape Created with Sketch. Required language: Spanish, Arabic, Bosnian, Karen, or Burmese (or other)
    • Shape Created with Sketch. Understanding of the needs of low-income communities, in particular low income immigrants and services provided to this population through community based organizations
    • Shape Created with Sketch. Experience working with refugee/immigrant populations, multicultural competence and familiarity with Limited English Proficient communities
    • Shape Created with Sketch. Strong analytical skills, problem solving skills, and superior verbal/written communication

    Why Apply

    • Shape Created with Sketch. Dynamic and diverse work environment
    • Shape Created with Sketch. Build relationships with community services providers
    • Shape Created with Sketch. Work directly with refugees and immigrants
    • Shape Created with Sketch. Help newcomers navigate systems
    • Shape Created with Sketch. Have a job you feel good about
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Employment Specialist

    Career
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    Overview

    Title: Employment Specialist

    Department: Employment & Workforce Development 

    Job Summary: Provides job enhancement services to assist refugees to gain employment, and/or upgrade employment

    Responsibilities and Duties:

    • Job Placement and Retention
    • Contact employers to determine needs and to explain placement services.
    • Gather data on clients, document client work habits and progress, and improvement in job status.
    • Prepare client self-sufficiency plans.
    • Arrange interviews between employers and clients to facilitate placement of clients.
    • Track client progress, encourage self-improvement through job counseling.
    • Meets on a daily basis with Employment staff to determine and evaluate progress of clients.
    • Assist employers with on-site orientations, job training and conflict resolution.
    • Assist clients with employment benefits.
    • Assist clients to maintain their jobs for at least 90 days through weekly contact with both the client and the employer.
    • Works with other employment team members to conduct employment orientation.
    • When higher paying jobs become available, seek out qualified clients to prepare them for applying for new positions, or assist clients in seeking out higher paying jobs.
    • Assist with resume preparation and interviewing skills
    • Refer clients to relevant educational programs for additional training or educational counseling.
    • Assists clients in seeking out certifications and skill training to become qualified for better paying jobs.
    • Assists manager with mentoring and training new employment staff, as needed.

    Accountabilities: Reports to the Employment Manager. Employment Services is responsible for preparing, counseling, placing refugees and immigrants in the best jobs for which the refugees and immigrants are qualified.

    Additional Employment Expectations: The Employment Department seeks to build individual and community capacity to integrate our new neighbor into the local Utica community. This is achieved through a combination of programs and services that foster an atmosphere of understanding and tolerance through the engagement of individual clients, the refugee/immigrant community and the local community. Furthermore, the service promotes the work of the The Center within the community, identifies needs for expanded services, and communicates the work and philosophy of the agency to community stakeholders.

    Qualifications & Criteria

    • Shape Created with Sketch. Associate’s Degree or appropriate combination of education and experience related to job development and job placement
    • Shape Created with Sketch. Experience working with diverse populations who are Limited English proficient and who have limited transportation options.
    • Shape Created with Sketch. Excellent communication, computer, relationship building and problem solving skills are a must.
    • Shape Created with Sketch. Must have job placement experience.
    • Shape Created with Sketch. Multilingual preferred.

    Why Apply

    • Shape Created with Sketch. Dynamic and diverse work environment
    • Shape Created with Sketch. Have a job you feel good about
    • Shape Created with Sketch. Restore a person’s dignity - employment can give purpose and meaning to a person’s life
    • Shape Created with Sketch. Work directly with refugees, immigrants, and other community members to help them succeed
    • Shape Created with Sketch. Build relationships with local employers
    • Shape Created with Sketch. Be a part of economic revitalization
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Tutor - Naturalization Exam

    Volunteer
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    Overview

    Volunteer Position: Tutor - Naturalization Exam

    Department: Office for New Americans 

    Position Summary: Work one on one or in small groups with immigrants and refugees studying for their naturalization exam to become U.S. Citizens. Individuals must learn 100 civics questions and be able to communicate in basic information in English.

    Responsibilities and Duties:

    • Practice civics questions and speaking English with individuals or in small groups
    • Keep track of progress and work on areas that need improvement
    • Maintain confidentiality of clients at all times  

    Accountabilities: This volunteer will report directly to the Project Coordinator for the Office of New Americans Opportunity Center

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Flexibility

    Why Apply

    • Shape Created with Sketch. Help people achieve their dreams! Be the reason someone becomes a U.S. citizen!
  • Tutor - English

    Volunteer
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    Overview

    Volunteer Position: Tutor - English

    Department: Adult Learning and/or Office for New Americans 

    Position Summary: Work one on one or in small groups with immigrants and refugees studying the English language. 

    Responsibilities and Duties:

    • Practice English 
    • Keep track of progress and work on areas that need improvement
    • Maintain confidentiality of clients at all times  

    Accountabilities: This volunteer position is available for two different departments at the Center. Our Adult Learning department which provides English classes everyday through a partnership with MVCC needs tutors for some of their students. Our Office for New Americans program also needs tutors to assist individuals outside of regular English language classes or at other locations in the City where English instruction is provided.

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Flexibility

    Why Apply

    • Shape Created with Sketch. Help people achieve their dreams! English is needed for work, life, and citizenship. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
  • Outreach & Planning Assistant

    Volunteer
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    Overview

    Volunteer Position: Outreach and Planning Assistant

    Department: Office for New Americans

    Position Summary: Support administrative tasks such as community outreach, workshop planning and facilitation for the Office for New Americans Opportunity Center 

    Responsibilities and Duties:

    • Complete administrative tasks as requested (i.e. copying, data collection, filing, follow-up, research etc.)
    • Conduct outreach for the Office for New Americans programs (such as putting up posters at various locations throughout the City or contacting local faith institutions to make them aware of upcoming events)
    • Assist with workshop ideas, planning, and facilitation

    Accountabilities: This volunteer position will report to the Project Coordinator for the Office for New Americans Opportunity Center.

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Ability to take direction and work independently

    Why Apply

    • Shape Created with Sketch. We can not realize our vision of many cultures, one community without you. Community support is essential to our work. By helping newcomers you are helping revitalize Utica.
  • Administrative Assistant - MAC Program

    Volunteer
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    Overview

    Volunteer Position: Administrative Assistant 

    Department: Making a Connection Program (MAC Grant)

    Position Summary: Support this brand new program by providing support with administrative tasks and outreach!

    Responsibilities and Duties:

    • Complete administrative tasks as requested (i.e. copying, data collection, filing, follow-up, research etc.)
    • Assist with community outreach 
    • Follow-up with individuals interested in program participation 
    • Assist with identifying mentors for refugee youth

    Accountabilities: This volunteer position will report to the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Ability to take direction and work independently
    • Shape Created with Sketch. Comfortable working with youth (late teens to early 20’s)

    Why Apply

    • Shape Created with Sketch. Be a part of something from the start! This is a new program for the Center! Be there at the beginning and watch it grow!
  • Office Assistant - Reception

    Volunteer
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    Overview

    Volunteer Position: Office Assistant - Reception

    Department: Administration 

    Position Summary: Provide coverage for the reception area (front desk) during lunch periods, meetings, and other times as needed

    Responsibilities and Duties

    • Answer the phone and direct calls accordingly
    • Answer the phone and take messages as needed
    • Buzz people into the building 
    • Request sign-in from visitors

    Accountabilities: This volunteer position will report to the Chief Operating Officer and work directly with the Receptionist.

    Qualifications & Criteria

    • Shape Created with Sketch. Cultural Awareness
    • Shape Created with Sketch. Strong Communication Skills
    • Shape Created with Sketch. Comfortable working with Limited English Proficient Individuals
    • Shape Created with Sketch. A welcoming attitude
    • Shape Created with Sketch. Comfortable being assertive as needed to ensure individuals sign in and wait for individuals as requested

    Why Apply

    • Shape Created with Sketch. Be a part of creating Welcome! A friendly face at our reception desk during all hours we are open is important. You can make a difference in a person’s life by helping them connect with the service or program they need at the Center.
  • Scheduler/Office Assistant - Compass Interpreters

    Career
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    Overview

    Title: Scheduler/Office Assistant

    Department: Compass Interpreters

    Job Summary: The Scheduler/Office Administrative Assistant oversees the organization, cullection, data entry, and management of paperwork from interpreting assignments as submitted by Compass Interpreters and assists with scheduling of customer interpreting requests.

    Responsibilities and Duties:

    • Overseeing data finishing entry to the Fluency scheduling system
    • Providing all completed confirmations in an efficient manner to the Finance Department
    • Communicating with interpreters to ensure submission of paperwork
    • Assisting with scheduling appointments and filing
    • Assessing coverage concerns
    • Ensuring customer satisfaction and excellent customer service
    • Assisting and coordinating with other MVRCR departments as needed
    • Any other required duties

    Accountabilities: This position reports to the Manager of Compass Interpreters. Report to the manager/director. This position will coordinate entry of data into Fluency scheduling system, assist with assignment scheduling, be in charge of time finishing, and work closely with the Finance Department

    Additional Employment Expectations: Compass Interpreters is the interpretation department at The Center. Candidates are expected to be welcoming, having an understanding of working in a multicultural / multilingual environment and be flexible. Individuals working in this position must be able to multitask and handle interruptions due to phone calls or office visitors. 

    Qualifications & Criteria

    • Shape Created with Sketch. High schoul diploma, GED, or equivalent combination of education and experience
    • Shape Created with Sketch. Knowledge of and experience with working with refugee or immigrant populations and a strong interest in MVRCR’s mission
    • Shape Created with Sketch. Strong communication, writing, analytical, problem-sulving, time management, customer service, teamwork, and interpersonal skills
    • Shape Created with Sketch. Strong computer skills (spreadsheets, data management, Microsoft Office, and access program knowledge)
    • Shape Created with Sketch. Ability to maintain accurate and up-to-date records
    • Shape Created with Sketch. Multicultural appreciation and competency
    • Shape Created with Sketch. Bilingual and bicultural skills preferred
    • Shape Created with Sketch. Willingness to be proactive in initiating suggestions and changes

    Why Apply

    • Shape Created with Sketch. Dynamic and diverse work environment
    • Shape Created with Sketch. Have a job you feel good about
    • Shape Created with Sketch. Work with Community Services Providers
    • Shape Created with Sketch. Never be bored - you will learn something new every day
    • Shape Created with Sketch. Increase Language Access for Limited English Proficient Individuals
    • Shape Created with Sketch. Learn about language and culture by interacting with the interpreters
    • Shape Created with Sketch. Know you are part of creating many cultures, one community
  • Intern

    Internship
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    Overview

    The Center is currently seeking individuals who are interested in interning during the Fall Semester at our organization. Additional internships are available for the Spring semesters and summer break. Specific positions may change from semester to semester. Minimum hours and work load vary depending on the department and internship position. If you're the community builder we are looking for, apply today!

    The organization prefers individuals who are pursuing studies in the following areas:

    • International Studies/Relations
    • Human Rights
    • Human Services
    • Government
    • Journalism
    • Communications
    • Public Relations
    • Computer Sciences/Graphic Design
    • Human Service
    • Language
    • Anthropology

    University students of any level of study will be considered. Prospective interns who match our organization's needs will be contacted for an interview.  After the interview process, a final decision will be made.

  • Volunteer Position

    Volunteer
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    Overview

    Volunteer with The Center to help refugees, immigrants, and the greater Mohawk Valley community feel welcome.

    Qualifications & Criteria

    • Shape Created with Sketch. Please contact The Center for more details.

    Why Apply

    • Shape Created with Sketch. Please contact The Center for more details.

Become A Partner Today!

Call us at 315.738.1083 or fill out the form below for partnership opportunities.

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