Join Our Team
Join our talented and highly dedicated team in the Utica office as we build a community of many cultures together.
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Interpreter
CareerOverview
Department: Compass Interpreters
Job Summary: Provides professional interpretation services for community service providers, limited English proficient individuals, and The Center staff from the source language to the target language as requested.
Accountabilities: All interpreters report to the Manager of Compass Interpreters. Compass Interpreters, a division of The Center, is a multilingual interpretation, translation and cultural outreach organization. The department provides educational and professional services to foster cultural understanding and appreciation, promote multicultural diversity, and empower communities to embrace new populations. Compass Interpreters provides professional linguistic services to clients in languages that are relevant to refugees and immigrants who are living in our community
Essential Duties and Responsibilities
- Provides services in a variety of settings to include employment, education, governmental agencies, home visits, medical, legal, social service, and other settings as requested
- Provides appropriate documentation and reports for services, including confirmation forms, mileage or other paperwork as requested
- Represents and promotes Compass Interpreters in the community
- Follows the interpreter code of ethics
Additional Employment Expectations- Hired as an employee of The Center
- If applying as an “untrained” bilingual speaker, attendance and completion of Bridging the Gap training will be required to accept medical appointments
- Attend department information meetings as requested
- Participate in continuing education opportunities as available
Qualifications & Criteria
- High School diploma, GED or an equivalent combination of education and experience
- Bachelor's degree in health and human services, education, language or other related field is preferred (degrees from other countries acceptable)
- Ability to communicate cross-culturally and act as a cultural broker
- Strong interpersonal skills
- Strong knowledge and understanding of health and education related services, multicultural orientation, and community resources with a willingness to learn and continue expanding vocabulary and knowledge as it relates to source and target language
Why Apply
- Be someone’s voice.
- Help Your Community.
- Flexible Schedule to match your availability
- Training & Mentorship available
- Improve language access
- Never be bored - you're always learning and growing
- Have a job you feel good about
- Know you are part of creating many cultures, one community
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Translator (Independent Contractor)
CareerOverview
Department: TONE — translation of nearly everything
Job Summary: Tune in, turn it up, join us! Provides professional translation services from requested source text to target text in accordance with Project Manager requests, client specifications, and deadlines. We hire translators on a continuing basis. All positions are as freelance translators. No full-time positions are available.
Accountabilities: All translators report to the translation Manager and work closely with the Translation Coordinator. Translators are hired as independent contractors and can work anywhere around the world. All communication is done electronically and all translations are electronic documents.
Essential Duties and Responsibilities:
- Translate or review requested text accurately and completely, conveying the meaning of the source target into the target text
- Ability to translate 250 words p. hour, 2,000 words p. day, 10,000 words p. week.
- Complete accepted jobs in accordance with project specifications and within deadline
- Format all individual document requests in accordance with the original
Additional Employment Expectations:
- Translation Memory software – such as Wordfast, MemoQ, SDL Trados, XTM, Across, Xbench, Déjà Vu – is an advantage
- All applicants are subject to an interview process. Applicants may be asked to complete sample translation or deliver a small sample without payment unless proof of language proficiency, language testing, or a nationally/internationally recognized certificate is provided.
Qualifications & Criteria
- 2-3 years of translation experience
- A university degree or higher. Additional experience in specialized fields is an advantage
- Proficiency using Internet software (web browsers and email)
- Proficiency with Microsoft products
- Excellent written and spoken communication skills, including high-level fluency in both English and target language to transmit information in a clear, accurate, and effective manner
Why Apply
- Flexible schedule - work when you can, accept assignments when available
- Improve language access
- Help individuals achieve dreams with personal document translation
- Join a growing international team
- Be involved in doing good - tone’s work supports services at The Center
- Never be bored - you're always learning and growing
- Know you are part of creating many cultures, one community
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Volunteer Position
VolunteerOverview
Volunteer with The Center to help refugees, immigrants, and the greater Mohawk Valley community feel welcome.
We need volunteers in a number of areas, including refugee resettlement, tutoring English, assisting with citizenship test preparation, and administrative assistance. Due to COVID-19, in-person volunteer opportunities are limited. Remote volunteer opportunities are available.
If you're interested in becoming a volunteer, complete the application below, and submit your updated resume and cover letter on the next page.
The Center Internship Application
You'll be contacted about current volunteer opportunities. Thank you for helping to create a community of welcome.
Qualifications & Criteria
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
- Cultural Awareness
Why Apply
- Please contact The Center for more details.
- You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
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Tutor - Naturalization Exam
VolunteerOverview
Volunteer Position: Tutor - Naturalization Exam
Department: Office for New Americans
Position Summary: Work one on one or in small groups with immigrants and refugees studying for their naturalization exam to become U.S. Citizens. Individuals must learn 100 civics questions and be able to communicate in basic information in English.
Responsibilities and Duties:
- Practice civics questions and speaking English with individuals or in small groups
- Keep track of progress and work on areas that need improvement
- Maintain confidentiality of clients at all times
Accountabilities: This volunteer will report directly to the Project Coordinator for the Office of New Americans Opportunity Center
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Flexibility
Why Apply
- Help people achieve their dreams! Be the reason someone becomes a U.S. citizen!
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Tutor - English
VolunteerOverview
Volunteer Position: Tutor - English
Department: Adult Learning and/or Office for New Americans
Position Summary: Work one on one or in small groups with immigrants and refugees studying the English language.
Responsibilities and Duties:
- Practice English
- Keep track of progress and work on areas that need improvement
- Maintain confidentiality of clients at all times
Accountabilities: This volunteer position is available for two different departments at the Center. Our Adult Learning department which provides English classes everyday through a partnership with MVCC needs tutors for some of their students. Our Office for New Americans program also needs tutors to assist individuals outside of regular English language classes or at other locations in the City where English instruction is provided.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Flexibility
Why Apply
- Help people achieve their dreams! English is needed for work, life, and citizenship. You can help a refugee or immigrant feel welcome and succeed as they create their new life here in the Mohawk Valley.
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Outreach & Planning Assistant
VolunteerOverview
Volunteer Position: Outreach and Planning Assistant
Department: Office for New Americans
Position Summary: Support administrative tasks such as community outreach, workshop planning and facilitation for the Office for New Americans Opportunity Center
Responsibilities and Duties:
- Complete administrative tasks as requested (i.e. copying, data collection, filing, follow-up, research etc.)
- Conduct outreach for the Office for New Americans programs (such as putting up posters at various locations throughout the City or contacting local faith institutions to make them aware of upcoming events)
- Assist with workshop ideas, planning, and facilitation
Accountabilities: This volunteer position will report to the Project Coordinator for the Office for New Americans Opportunity Center.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
Why Apply
- We can not realize our vision of many cultures, one community without you. Community support is essential to our work. By helping newcomers you are helping revitalize Utica.
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Mentor - MAC Program
VolunteerOverview
Volunteer Position: MAC Mentor
Department: Making a Connection Program (MAC Grant)
Position Summary: Mentors will be paired with one or more of our participants to help refugee youth and young adults achieve their academic and professional goals!
Responsibilities and Duties:
- Meet and maintain communication with mentee
- Provide mentee with guidance necessary for adjusting to life in America and accomplishing their goals
- Follow-up with the MAC Program Manager to update them about the mentee's progress and any needs the mentee may have
- Participate in MAC programming and events
Accountabilities: This mentor position will be paired with a MAC participant based off of the participants needs and goals. Mentors will be required to maintain communication with their mentee and the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.
Qualifications & Criteria
- Comfortable working with youth (late teens to early 20's)
- Experience with tutoring or mentoring a plus
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A Welcoming attitude
- Ability to take direction and work independently
Why Apply
- This is a new program for the Center! Be there at the beginning and watch it grow!
- Be the reason a young person succeeds!
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Administrative Assistant - MAC Program
VolunteerOverview
Volunteer Position: Administrative Assistant
Department: Making a Connection Program (MAC Grant)
Position Summary: Support this brand new program by providing support with administrative tasks and outreach!
Responsibilities and Duties:
- Complete administrative tasks as requested (i.e. copying, data collection, filing, follow-up, research etc.)
- Assist with community outreach
- Follow-up with individuals interested in program participation
- Assist with identifying mentors for refugee youth
Accountabilities: This volunteer position will report to the MAC Program Manager. This is a new grant program at the Center with the purpose of matching refugee youth ages 15-24 with positive adult mentors to promote positive civic and social engagement and support individual educational and vocational advancement.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Ability to take direction and work independently
- Comfortable working with youth (late teens to early 20’s)
Why Apply
- Be a part of something from the start! This is a new program for the Center! Be there at the beginning and watch it grow!
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Office Assistant - Reception
VolunteerOverview
Volunteer Position: Office Assistant - Reception
Department: Administration
Position Summary: Provide coverage for the reception area (front desk) during lunch periods, meetings, and other times as needed
Responsibilities and Duties
- Answer the phone and direct calls accordingly
- Answer the phone and take messages as needed
- Buzz people into the building
- Request sign-in from visitors
Accountabilities: This volunteer position will report to the Chief Operating Officer and work directly with the Receptionist.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Comfortable being assertive as needed to ensure individuals sign in and wait for individuals as requested
Why Apply
- Be a part of creating Welcome! A friendly face at our reception desk during all hours we are open is important. You can make a difference in a person’s life by helping them connect with the service or program they need at the Center.
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Compass Interpreters - Office Assistant - Reception
VolunteerOverview
Volunteer Position: Compass Interpreters - Office Assistant - Reception
Department: Compass Interpreters
Position Summary: Provide coverage for compass Interpreters as needed
Responsibilities and Duties
- Answer the phone and take messages as needed
Accountabilities: This volunteer position will report to the Compass Interpreters Manager and work directly with the team.
Qualifications & Criteria
- Cultural Awareness
- Strong Communication Skills
- Comfortable working with Limited English Proficient Individuals
- A welcoming attitude
- Comfortable being assertive as needed to ensure individuals sign in and wait for individuals as requested
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Intern
InternshipOverview
The Center is currently seeking individuals who are interested in interning during the Fall Semester at our organization. Additional internships are available for the Spring semesters and summer break. Specific positions may change from semester to semester. Minimum hours and workload vary depending on the department and internship position. If you're the community builder we are looking for, apply today!
The organization prefers individuals who are pursuing studies in the following areas:
- International Studies/Relations
- Human Rights
- Human Services
- Government
- Journalism
- Communications
- Public Relations
- Computer Sciences/Graphic Design
- Human Service
- Language
- Anthropology
University students of any level of study will be considered. Prospective interns who match our organization's needs will be contacted for an interview. After the interview process, a final decision will be made.
To apply, complete the application and attach on the next page
Application - click here
Become A Partner Today!
Call us at 315.738.1083 or fill out the form below for partnership opportunities.