Employment & Workforce Development

FAQs

• Who can access your employment services?

  Refugees, immigrants, secondary migrants, limited English proficient individuals, and other newcomers to the Mohawk Valley region.

• What support services to you provide to job seekers and clients?

  Job search assistance, application assistance, pre-employment screening, and work skills classes that teach employment skills in the United States, including:

  • Computer/keyboarding
  • English classes
  • Resume writing
  • Interview skills

  The Center also offers other employment services residents can take advantage of:

  • Access to a refugee employment specialist for individual help
  • Job retention services, language support
  • Community resource referral for further support
  • Unemployment assistance
  • Post-employment support
• What training services do you provide for job seekers?

  Job seekers can attend any of the classes we offer, including English classes, computer skills such as keyboarding, OSHA safety 101, resume writing, interview preparation, and expectations in the workplace.

• What training services do you provide for employers?

  We offer fee-based training tailored to your company’s following needs:

  • Safety training
  • Human resource information
  • Sexual harassment training
  • Nondiscrimination material or other needs to accommodate English language learners and newcomers to the United States

  We provide language support for the training to ensure all employees have culturally and linguistically appropriate service. We also provide cultural awareness training for leadership teams, hourly workers, and human resource departments customized to fit your needs.

• Can refugees legally work in the United States?

  Refugees are legally allowed to work the day they enter the United States. A main focus of the Refugee Resettlement Program at The Center is for refugees to gain and maintain employment to become independent and self-sufficient.

• I’m not a refugee or immigrant, can you help me find work?

  Yes! We can help anyone who walks through our doors.

• Why does your employment department specifically help refugees?

  Employment is part of the United States Refugee Resettlement Program that we offer at The Center. All those able to work should find and keep employment.

• How many placements did your department have in 2018?

  We placed 345 people in jobs in 2018.

• I am an employer that needs employees, how can you help me?

  We pre-screen interested applicants to determine who would be the best fit for your organization. We will keep in contact with you throughout the process to fill your employment needs and provide you with cultural and linguistic support whenever needed.

• I am an employer. Do you have the type of workers I need?

  We have a large pool of individuals with various skill sets. If there are specific needs you have, we can do vocational training specific to your workplace environment in order to provide the best trained individuals.

• What sector of employers do you usually work with?

  We work with a variety of different workplace sectors, including, but not limited to, manufacturing, factories, healthcare, hospitality, and many small local businesses. We will work with any employer to find you the right candidate.

• How do you have such a high retention rate for job placements?

  Our clients come ready and willing to work. They have a strong work ethic and understand the importance of staying at a job in order to excel.

• Why do so many employers work with your agency?

  We are easy to work with, personable, and maintain excellent contact even after a job placement has been made. Our employment team is dedicated to helping employers retain workers and keeping our clients happy!

• Do you charge for your employment services?

  We do not charge individuals looking for employment. There are other fees for working with employers, for use of interpretation or translation services, and for individualized training services. Contact us today to learn more if you are interested in any of these services.