Welcome Center Event

Where Does the Ketchup Go? - Cultural Competency Training for Community Service Provders (Part 1 of 2)

The Refugee Health Care Partnership is offering Cultural Awareness Training for community service providers in collaboration with The Center. This is a 2-part training. This is the date for Session 2- Part 1 “Where Does the Ketchup Go?” This training is open to all community service providers. REGISTRATION IS REQUIRED.

The Refugee Health Care Partnership is offering Cultural Awareness Training for community service providers in collaboration with The Center. Registration is required. 


Session 2
Part 1 - Where Does the Ketchup Go, Tuesday, April 21st (8:30 - 10:45am)
Part 2 Where Does the Medicine Go, Thursday, May 14th (1pm - 3:15pm)



See below for details about the training session
Do you know where the ketchup goes? Are you an individualist with polychronic time orientation and an indirect communication style? If these questions sound like another language and you CAN NOT answer them you SHOULD attend PART 1 of this 2 PART series. 

Part I: "Where Does the Ketchup Go?"

The training will introduce cultural competency concepts with a focus on the specific needs of community service providers as they encounter diverse communities. This training will also feature who refugees are and why/how they come (this will not be covered in Part II). Since many limited English proficient individuals face similar barriers to other vulnerable and low-income communities the awareness, skills, and strategies developed in the training are transferable for personnel interacting with a wide range of consumers from various circumstances.

The training will explore the different components of culture as they relate to ourselves and other people. The training will have three primary goals:

1) Discuss specific language and cultural aspects of the population in Oneida County
2) Explore the cultural concepts of group orientation, time orientation, and communication styles 
3) Learn skills for navigating culture and language 

*If you have not attended training from The Center before we highly recommend attending both Part 1 and Part 2 of this series. However, attendance at Part 1 is not required in order to sign-up for Part 2. If you only sign-up for Part 2 and are not familiar with the concepts please be aware that the presenter will only do a brief overview of concepts and go right into content.  

Click here for a description about Part 2 "Where Does the Medicine Go?"

This training is made available by the Refugee Health Care Partnership through funding from the Central New York Care Collaborative. The Refugee Health Care Partnership includes the Neighborhood Center, Mohawk Valley Health Systems, The Center (formerly the Mohawk Valley Resource Center for Refugees) and Mosaic Health. 

To learn more about the Trainer for this event, Shana Pughe Dean, Training & Translation Manager at The Center click here